Privacy Policies for Black River Memorial Hospital
See also: Patient Privacy Statement
We do not collect personally identifiable information on our website without your consent and knowledge. We do not sell your information. We make every effort to keep your personal information confidential and secure. We cannot guarantee the accuracy of information on our site, and encourage you to direct your health questions to our qualified, professional staff.
What information do we collect?
You may visit our site anonymously. We collect information from you when you fill out a form on our website or make a payment. When making a payment or filling out a form, you may be asked to enter information such as your name, e-mail address, mailing address, phone number or credit card information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process payments
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of completing the service you requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information.
We use a secure server for online payments. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers' database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Cookies cannot harm your computer and are very common. They help us to compile aggregate (non-personally identifiable) data about site traffic and site interaction so that we can offer better site experiences and evaluate the effectiveness of our website. Cookies are small files that are transferred to your computer by your web browser, if your browser is set to accept them.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is necessary to comply with applicable laws.
Non-personally identifiable visitor information may be accessed by search engine utilities like Google to provide us with non-personally identifiable visitor statistics.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
We at Black River Memorial Hospital do our best to provide helpful, accurate and current information on our website. However, we cannot guarantee the accuracy of such information. Black River Memorial Hospital, its authors, affiliates or agents, or any other party involved in the works therein shall in no way be held responsible for any errors or omissions found therein. Information is provided without warranty or guarantee of any kind. Our website should not be used in place of medical recommendations or professional advice. We encourage users to direct health questions to health care professionals by contacting us or visiting our facility.
You may view our patient privacy statement here.
This policy was last modified on September 20, 2013 to add Online Payment Portal information.