Witnessing Outstanding Work

Week of 11/4/19

Kathy Guenther - RN
"I would like to recognize Kathy for staying overtime on her shift to help us out. We were very busy and she stayed to help us until things settled down. I appreciated it very much."
Submitted by: Brenda Hentsch

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Nicole Moyer, PCT-HUC
"Every night Nicole comes to work, she is ready to help. Last night she was scheduled as a HUC, but she also assigned herself to a few patients as a PCT without anyone asking her to. She always asks her team members if she can do anything for them and has a great attitude. Keep up the great work, Nicole!"
Submitted by: Monica Luck

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Carmen Liebelt, PT
"Carmen came to the ED and stayed well past her shift on a Friday to help us dress wounds and come up with the best wound care plan for a patient. Thank you so much for your help, expertise, and dedication to providing the best care for our patients!"
Submitted by: Kiley Patterson

 

Week of 10/28/19

Jill Helming, DI CT-X-Ray Tech
"I would like to recognize Jill for staying late on 10/25/19 to help me with the multi-trauma patients that were coming in. Thank you, Jill, for your dedication and help, it is much appreciated."
Submitted by: Kelly Bagniewski 

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Diana Scharine, Hospitalist NP
"Diana regularly attends the Med-Surg huddle on night shift. Diana's attendance has resulted in excellent communication on patient plan of care. There have been multiple times when Diana has added valuable information on patient status and plan of care."
Submitted by: Danika Sedelbauer

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Gary Szymanski, Pharmacy Director; Mike Hall, RN
"We have had a hospice patient with pain control problems. During the weekend the patient needed a PRN medication that pice didn't normally have access to and Gary was very helpful on the phone to assist me with following the correct procedure. Mike was also very helpful in getting the medication out of pyxis for me. Exceptional teamwork for the benefit of our hospice patient!"
Submitted by: Melanie Ross

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Janessa Sedelbauer, Resource RN
"Janessa did an awesome job managing a very busy night in every department. She bounced around and went where she was needed the most. She kept in touch with our department and was a great resource!"
Submitted by: Lisa Wampole

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Janessa Sedelbauer, Resource RN; Miranda Helming, Respiratory Care Practitionar; Amy Furchtenicht, OR Tech 
"We just want to thank you for going above and beyond by providing excellent patient care and assisting with the little tasks when the OB Department received an influx of patients. Your help did not go unnoticed. Thanks for jumping in to help without being asked."
Submitted by: Hailey Olson & Cortney Hesse

 

Week of 10/21/19

Environmental Services
"Several team members form Environmental Services spent time Tuesday afternoon and Wednesday cleaning the new Nutrition Services server area which will serve as our temporary kitchen through January. Awesome job - it really shines!!! Many Thanks!"
Submitted by:  Bart Kintzinger, Nutrition Services Director and the entire Nutrition Services team

Week of 10/14/19

RyAnne Inglett - Infection Prevention Quality Nurse
"RyAnne did a wonderful job with the Infection Prevention week activities! The posters and scavenger hunt were very educational."
Submitted by: Trisha Schmitz

WOW, Ryanne, what a great way to celebrate Infection Prevention Week.  The message on the importance of Infection Prevention and how it is implemented throughout BRMH was very clear. The posters, games, photos, and handwashing pledge were amazing. Not to mention the snacks. You made learning fun!
Excellent Job and Congratulations to you and your team of "Germ Killers."
Submitted by: Chipper Wyss

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Kailee Bautch, Registration Clerk; Abbey Honaker, Registration Clerk; Jodi Fitzpatrick, Registration Clerk; Krystle Goldsmith, Registration Clerk; Julie Houser, Receptionist; Kimberly MacDonald, Clinical Informatics Nurse
"I wanted to recognize the above-noted ladies for all of their hard work and efforts on Wednesday having to work through all of the issues with the Cerner upgrade. There were many issues on the registration side and all these ladies did an excellent job keeping their composure working through all of the issues and still giving EXCELLENT customer service to the many people that came in for appointments that day. Thanks, Kimberly for helping out with SR's and getting things resolved in a timely manner. GREAT TEAMWORK, LADIES!!!!"
Submitted by: Jennifer Ekern

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Tammy Insteness, Nurse Practitioner
"Tammy continues to show her dedication to both our patients and our team! She took the time to complete a hospice face to face visit for a new referral on very short notice, which allowed the patient to receive services right away. This was after she was at an out of state conference, and had many things to catch up on. We appreciate Tammy and all she does for our patients."
Submitted by: Beth Stankey and Wanda Dawley

Week of 10/7/19

Mark Nordahl, Driver-Technician-HME
"Mark adjusted his schedule to make room for an urgent delivery of equipment needed for patient safety in the home. When I called the patient's wife to let her know he was going to be coming early in the morning she was very appreciative and thankful."
Submitted by: Carrie Rowan

Week of 9/30/19

Kim Schlifer, Respiratory Care Practitioner 
"I would like to recognize Kim Schlifer who has gone above and beyond in her efforts to address the Vaping epidemic. Kim has spent countless hours researching and preparing presentations. Kim has been able to present at our local schools and other community organizations and is looked on as the expert in Vaping information. Kim does a great job and has a special way of connecting with our youth and getting this very important information about the dangers of vaping across to our youth.  Thanks, Kim for all you do for our hospital and for our community."
Submitted by:  Jackie Ellingson

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Shawn Callisto, Homecare/Hospice RN
"Shawn was the nurse on call for homecare. The Med-Surg department admitted a patient that was on the palliative program. I called Shawn and informed her of this and asked if she could fax a med list to us. Shawn took the time and hand-delivered a copy in person to make sure that we received the med list. I just want to thank her for taking extra steps to provide quality care."
Submitted by:  Kandi Shramek

Week of 9/23/19

Kara Hartman, Pharmacist
"Thank you, Kara, for adjusting the antibiotic volume for our baby so she only had to have 1 poke instead of 2 each time! We were so happy and the baby's mom was too!! Way to look out for our littlest patients!"
Submitted by: Hailey Olson and Samara Clarke

Week of 9/16/19

Jason Hart, Help Desk Analyst
"Pharmacy had been having a hard time getting a registration renewed with the Drug Enforcement Agency. With Jason's help, we have been able to get things rolling with the registration. Jason stayed in the pharmacy while a phone call was on hold for 90 minutes so that this could be taken solved."
Submitted by: Gary Szymanski 

Week of 9/09/19

Tiffany Gray, RN; Josh Von Ruden, DI CT-X-Ray Tech
"It is nice to see other departments helping each other out.
Thank you, Tiffany, for coming to Med Surg to help put in a new IV. And thank you, Josh, for taking the time to bring up our new admission to Med Surg. Every little thing can make a huge difference."
Submitted by:  Kandi Shramek

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Kelly Bagniewski, DI CT-X-Ray Tech
"I would like to recognize Kelly for always giving us a hand in the ED when busy. She helps make beds and assists patients whenever needed. Thank you, Kelly."
Submitted by: Brenda Hentsch

Week of 9/02/09

MeLee Thao, Physician Assistant
"A patient described how MeLee seemed to sense that she had more to say about her alcohol use. MeLee asked others to leave the room and created a safe place for the patient to admit her concerns with the amount of alcohol she was consuming. The patient was then able to work with our staff to arrange for a supportive treatment plan. The patient says this wouldn't have occurred had MeLee not cared for her as she did in the ED."
Submitted by: Dr. Esteban Miller

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Jennifer Culpepper, Respiratory Care Practitioner 
"Excellent communication and team work! She brought to my attention an order that needed to be updated to reflect the patient's current status/situation. It was a nursing order, not even an RT thing that needed to be updated! That's really providing wholistic care and owning the well being of the patient from a global perspective rather than from just one's own silo. Good stuff, Jen!"
Submitted by: Diana Scharine

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Med/Surg Department 
"A relative of mine stated she was amazed at the speed that nursing staff responded to call lights-- much faster than other hospitals. She said she wished she had written down all the nursing staff who cared for her mother to recognize them because each was exceptional and caring. Thank you to the Med/Surg team for doing such excellent work."
Submitted by:  An Employee

Week of 8/26/19

Kim Schlifer, Respiratory Care Practitioner
"Always has a pleasant attitude. Is very helpful on questions and does a good job."
Submitted by: A Patient

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Tracy Dobson, RN
"Tracy had her own heavy patient load tonight, but she took the time to help me with a patient who needed extra attention. Her hard work definitely did not go unnoticed, and the patient also expressed how amazing she was. Tracy is such a great team player!"
Submitted by: Monica Luck

Week of 8/19/19

Jessica Meek, RN
Today I had a mop pail mishap, this, of course, led to a pool of water on the floor. Jessica was so kind, she came over with blankets to help soak up the water. She was a god-send. Thank you so much, Jessica, for going above and beyond to help me. I appreciate the help in so many ways.
Submitted by:  Tammy Kolve

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Mary Jo Ewing, DI Director
"Mary Jo was very polite, concerned for me and treated me with respect."
Submitted by: A Patient

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Julie Houser, Receptionist, Lu Anne Schoolcraft, Rehab Services Assistant; Todd Intihar, Physical Therapist; Barb Carter, Physical Therapist Assistant
"Thank goodness for our Rehab Dept. You feel welcome from the moment you walk in the door to check-in by Julie and/or Lu Anne. Todd and Barb were excellent to work with. Having had a joint replacement - they were knowledgeable with expectations and put together a plan to gently push but know limitations offering suggestions and a plan even once you leave their care to help one move forward. They also have strong shoulders for those of us who need a little mental/emotional support."
Submitted by: A Patient

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Emergency Department
"I'd like to say that compared to other hospitals, this hospital actually cares for their patients and gives the best care possible where. Thank you so much!"
Submitted by: A Patient

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Surgical Services
Fantastic post-op nurses - Monica and Jen! Overnight nurse - Tracy D. was also wonderful. Linette, day time and am - fantastic. Bill in PT, thumbs up! Thank you!"
Submitted by: A Patient

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Julie House, Receptionist
"Julie is so helpful and pleasant with everyone who enters our doors. With the new entrance, she is there to assist with any questions for Dialysis, Imaging and just anyone who enters in the wrong doors. She is mentoring and assisting the new staff that work in our area now. Whatever they need she is there to assist."
Submitted by: Lu Anne Schoolcraft

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Monica Luck, RN
"Very kind, friendly and thorough with assessments and duties. Concerned and compassionate. All nurses should be like her! Rating: Excellent!"
Submitted by: A Patient

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Michelle Goetting, Social Worker
"Extremely organized, helpful, kept us informed throughout this ordeal. Very friendly, caring, with a great sense of humor, too. She rocks! Rating: Excellent"
Submitted by: A Patient

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Jen Hanson, Nurse Practitioner
"Very informative, friendly, thorough with history review/tracking down old records. Rating: Excellent"
Submitted by: A Patient

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Donna Klein, RN; Kelly Potter, PCT-HUC; Mara Lambright, RN; Nancy Nelson, PCT-HUC; Brittney Stelpflug, Social Worker
"Very friendly, come help right away when I need them, always talking positively, meeting my needs."
Submitted by: A Patient

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Karsten Hunter & Kaylee Sweeno, Volunteens
"I met with a Transitional Care patient who said he very much enjoys the Volunteen Program. He specifically recognized Karsten Hunter and Kaylee Sweeno for playing games with him. He stated, "They are such cool kids."

Thanks so much for making a difference and making the program more enjoyable for our patients."
Submitted by: Brittney Stelpflug

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Brian Michaels, RN
"I would like to thank Brian Michaels, RN for his help in the ER with a patient that was hard to get blood from. He stepped up and was able to get labs drawn for us! Your hard work never goes unnoticed and you are ALWAYS wiling to lend a helping hand! Thank you, Brian! YOU ROCK!"
Submitted by:  McKenzee Byom

Week of 8/12/19

Melanie Ross, Homecare/Hospice RN
"Mel came in to work on her weekend off because she saw that I had a very difficult and busy 24-hour shift. She recognized that I still had visits and charting to do the next day. Mel not only came in to do a hospice admission on Saturday, but she also came in on Sunday to take a couple of my visits so that I could focus on my other visit and my charting. I would not have made it through my weekend shift without Mel's help and I am grateful to be a part of her team."
Submitted by: Tina Gargulak 

Week of 8/05/19

Rebecca Thompson, RN
"Rebecca discovered the ED did not have a specific item to care for a patient with a latex allergy. She was able to provide the care needed with an alternative product to keep our patient safe. A system change was initiated to ensure this does not happen in the future. Thank you, Rebecca!!"
Submitted by: Matt Streeter and Melissa Bergerson

Week of 7/29/19

Kailee Bautch, Registration Clerk
"A hospital guest brought in fresh-cut garden flowers for a patient on Med Surg.  Kailee was quick to recognize that the flowers were Lilies and not allowed in the hospital. She immediately called me to validate that the flowers were not Asiatic Lilies and safe to have at BRMH.
Great Catch Kailee to remember the severity of allergic reactions to these flowers for our staff members and putting Safety First. SO PROUD OF YOU!"
Submitted by: Chipper Wyss

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Katie Schmidt, Marketing Specialist
"A cafeteria customer mistakenly took Katie for a cafeteria employee and pointedly asked her to help him with his tray. Katie cheerfully left her lunch which she had just warmed up and helped the customer through the line. Way to go Katie!"
Submitted by: Nathan Bruley

Week of 7/22/19

Ivy Schwantes, Nutrition Services Assistant  
"It was an unusually loud Monday morning today with construction. I was walking through the reception area and observed two of three patients holding their hands across their ears. They were clearly under duress from the loud noise echoing in the entry/reception area. Before I could react, Ivy Schwantes had already contacted the construction foreman and requested hearing protection for the patients. They were provided to those affected by the noise and Ivy followed up to ensure that I was aware that a plan for mitigation was in place. Thank you, Ivy!"
Submitted by: Rob Stapel

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Lori Roberts, RN
"Lori stayed well after her shift last week to help the nurses out on Med/Surg because we were so busy with patients. We were all so grateful for her staying after a long day to make sure our patient's needs were met."
Submitted by: Monica Luck

Week of 7/15/19

Sarah Lindow, RN; Nicole Bjerke, RN; Michael Hall, RN; Jessica Meek, RN; JoAnn Sciborski, OR-CP Tech
"These individuals are taking the lead in their departments to improve hand hygiene compliance. Thank you for your commitment to prevent infections & improve the safety of our patients!"
Submitted by:  RyAnne Inglett

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Secret Hand Hygiene Observers 
"These individuals go above and beyond their normal job duties to support improvement in hand hygiene compliance. Although I can't publically recognize you, know that the work you are doing is greatly appreciated by myself, and our patients."
Submitted by: RyAnne Inglett

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Monique Tovar, RN; Gretchen Sawatsky, RN; Melissa Wood, RN 
"I would like to thank the employees from OB that came down to the ED to give us a hand. We were extremely busy and they came down to assist us. It was greatly appreciated by all of us. Thank you...thank you."
Submitted by: Brenda Hentsch

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Kim Sebron, HUC; April Jansky, CT-X-Ray Tech
"I would like to recognize these gals for coming down to the ED Dept. to give us a helping hand. We were extremely busy and they helped with vitals and making beds. It was very much appreciated by all of us. Thank you. "
Submitted by: Brenda Hentsch

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Angie Marciulionis, PCC  
"I would like to recognize and thank Angie for staying way after her shift was over to help us out in the ED Dept. We were extremely busy and she stayed until things were under control. It was appreciated by all of us. Thanks so much Angie"
Submitted by: Brenda Hentsch

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Melissa Wood, RN 
"I would like to recognize Mel for staying after her shift to give us a hand in the ED Dept. It was extremely busy down here and she did what was needed to help us out. It was appreciated very much by all of us."
Submitted by: Brenda Hentsch

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Tracy Dobson, RN 
"I would like to recognize Tracy D. for coming down to the ED Dept. to lend a hand with an extremely busy night. She took time to help triage the patients which was greatly appreciated by all of us. Thank you, Tracy.
Submitted by: Brenda Hentsch

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Hunter Loveland, EMT-Paramedic
"I would like to recognize Hunter who was on the EMS crew tonight. He took the time to help us out wherever he could being we were extremely busy in the ED dept. Thank you much, Hunter. We appreciated it very much."
Submitted by: Brenda Hentsch

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Lori Roberts, RN
"Thank you for staying two hours past your shift to help out (administer medications, answer call lights, etc) during an extremely busy time! It was extremely helpful and the department was grateful! Great team work!"
Submitted by: Lisa Wampole

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Hospital Wide
"On Tuesday, July 16th, the ED was overwhelmed with patients.  All departments stepped up to help us. I want to thank the following staff for all your help: April (DI); Brittany (PFS); Tracy (MS); Kim S. (MS); Janelle (Resource); Nicole (Resource); James Lee, PA; Jeff Herried, PA; Val (registration); Melissa & Gretchen (OB); Hunter (EMS); MS RN's that took patients up quickly; Dr. N. Kitowski; and all the staff that were scheduled to work ED that evening (Stefan; Brenda; Terilyn, Tiffany, Karla, John, Dr. Martin, & Melee). Great teamwork!!!"
Submitted by: Angie Marciulionis

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Barb Doers, Housekeeper 
"I would like to recognize Barb Doers. She is always very helpful with unexpected things that come up and willing to help the next person when they fall behind in work without no complaint."
Submitted by: A co-worker

Week of 7/08/18

Jason Hart, Help Desk Analyst; Michael Jacobs, Network Specialist 
"Jason and Michael came to the rescue today and were able to troubleshoot the powerpoint projector with success--just in time for my Diabetes Support Group Presentation. Great service on a very busy day in their department. Thanks!"
Submitted by: Ruth Chipps

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Hailey Olson, RN 
"Hailey came to the emergency department during some very busy times over the course of the weekend. She spent a few hours one on one with a very confused patient. She was helpful to the ED staff and calming to the patient. She was extremely helpful and willing to do anything asked of her."
Submitted by: Dawn Zillmer, Toni Higgins, Kathy Guenther

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Samara Clarke, RN; Alisha Rasmussen, RN; Mya Elmhorst, RN  
"We would like to give a big thank you to Samara, Alisha, and Mya from the OB dept. for sitting 1:1 with a patient in the ED dept. We were very busy and they came down to help us out. It was greatly appreciated by all of us."
Submitted by: Mike Steinfadt, Brenda Hentsch, and Lori Simonson

Week of 7/01/18

Natasha Stoker, RN
"Natasha handled a very busy, very ill patient like a skilled seasoned Intensive Care Nurse--awesome care provided and a life stabilized/saved while arrangements were made for transfer to Mayo Eau Claire. Great work and with a big load of other patients on a very busy holiday shift too. Way to go!"
Submitted by:  Diana Scharine, NP-C

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Jennifer Culpepper, Respiratory Care Practitioner 
"At one point there were 20 patients on the medical floor and Jen was amazingly helpful in providing quick response to call lights. She took care of things she could do herself after talking with the patient's nurse and had great communication with the nurses and PCTs regarding what patient's needed that she couldn't do herself. She did all this with a smile and a contagious happy attitude. Great teamwork. Thanks, Jen."
Submitted by:  Diana Scharine, NP-C

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Justin Brown, RN 
"The ED staff would like to recognize Justin for always being willing to be available for transfers on his day off. Between July 3rd and 4th Justin took 6 transfers from the Emergency Department. (July 4th was his holiday off) Thank you, Justin, for putting the needs of our patients first."
Submitted by: The entire ED Staff

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Darin Lash, Physician Assistant 
"On Sunday, July 7th, in the ER, an out of town provider did not know he was scheduled to work. Darin came in on his day off (that he already had plans for) to help cover until we found a provider for the ER. His prompt acceptance to helping BRMH ER made the staff relieved."
Submitted by:  Sarah Lindow

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Dr. Terrance Donnal 
"Doctor Donnal came in on his day off when there was a mix up with the provider schedule...Thank you, Dr. Donnal!!"
Submitted by: Sarah Lindow

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