FOR INSURANCE HELP: 715-284-3691 or 715-284-1368



Black River Memorial Hospital participates in a variety of health plans, and your plan may require multiple copays, higher deductibles, and coinsurance. You can learn the details of your policy by visiting your insurance company's website or contacting its customer/member services department. The back of your insurance card should include the phone numbers and website addresses you'll need.

In addition, our patient financial advocates can answer questions from 8 a.m. to 4:30 p.m. Monday through Friday.



  • Is my hospital service covered completely? If not, how much will I be expected to pay?
  • If I need tests, will they be covered completely? If not, how much will I be expected to pay?
  • If I need a procedure, including surgery, how much will my insurance cover? How much will I be expected to pay?
  • Will I need authorization before my health care visit?



Black River Memorial Hospital offers a variety of potential options for patients who are struggling to pay for their medical care. Learn more.



Some managed care plans have a number of provider networks they partner with, so if you have questions about whether your plan is considered "in-network" with Black River Memorial Hospital, please contact your insurance carrier. 

  • 3PAdministrators, PPO*
  • Advocare
  • Anthem Blue Cross Blue Shield
  • Beech Street by Multiplan
  • Benefit Plan Administrators*
  • Blue Cross Blue Shield (via Anthem)
  • Cofinity
  • CorVel Healthcare Corporation
  • Coventry Health Care National Network
  • Custom Benefit Administrators
  • Family Health Center
  • First Health
  • Group Health Cooperative of Eau Claire
  • Health Tradition (NeuGen)
  • HealthEOS by Multiplan
  • HealthPartners
  • Humana ChoiceCare
  • Humana Gold
  • Humana Military
  • iCare (Independent Care Health Plan)
  • Inclusa
  • Interplan Health Group
  • Managed Health Services
  • Medica
  • Medicare
  • MultiPlan
  • National Rural Electric Cooperative Association
  • Northwood
  • PHCS
  • Quartz
  • Security Health Plan of Wisconsin
  • The Alliance
  • Three Rivers Provider Network
  • TriWest (VA)
  • United Health Care
  • ValuePoint by Multiplan
  • WEA Trust (NeuGen)
  • Wisconsin Physicians Service (WPS) 

* — Policy specific; please verify with the phone number on your insurance card

Note: We do not have a contract with Tri-Care Champus; however, we are considered a non-network participating provider and authorized to provide care.



If your health insurance plan does not appear on the list above, you may still be seen by a Black River Memorial provider; however, you must:

  • Use your out-of-network benefits
  • Contact a patient advocate to make arrangements prior to your service
  • Pay for your services in full when you receive them
  • Complete the appropriate paperwork as required by your insurance company
  • Ask your insurance company to reimburse you


Insurance companies, carriers and plans that are accepted by Black River Memorial Hospital are listed here for your convenience. Insurance plans, coverage, and contracts change frequently and, although we strive to keep our website up to date, the most recent changes may not be reflected here. It is your responsibility to verify with your insurance carrier that your plan will cover medical services provided by Black River Memorial Hospital providers.

Some of the insurance companies we contract with do not consider Durable Medical Equipment, Home Health, or Hospice as covered services. Please check directly with your carrier to confirm your coverage.