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Speak Up:

We are here to provide excellent service, and we want to hear how we can do that for each patient. Please tell a staff member if you have a concern about your care.

Join Your Voice, our eAdvisory council. Your Voice is made up of patients, their loved ones, community members, and BRMH staff, all working together to improve the healthcare experience for everyone. Click here to join.

Patients can also contact the Chief Nursing Officer or the Quality Director at 715-284-5361.

Patients with concerns about billing can contact a patient financial advocate at 715-284-1368 or 715-284-3691.

Patients may also voice or mail concerns to the following licensing agencies:

The Joint Commission: Office of Quality Monitoring
One Renaissance Blvd
Oakbrook Terrace, IL 60181
1-800-994-6610
Online Complaint Form | Email

Metastar: Medicare Quality Improvement
2902 Landmark Place
Madison, WI 53713
608-274-1940
Online Feedback Form

Division of Quality Assurance
PO Box 2969
Madison, WI 53701-2969
608-264-9888
Instruction to Submit a Complaint

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